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Shredd Ltd
Company Number: 17408769
Registered Office: 21-23 Mossop Street, London SW3 2LY, United Kingdom
Registered in England and Wales

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Last updated: August 2026

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At Shredd Ltd we take the privacy and security of your personal data seriously. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, purchase our products, or otherwise interact with us.

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1. Who We Are

Shredd Ltd is the data controller responsible for your personal data.
If you have any questions about this policy or how we handle your information, please contact us at:

Email: privacy@shredd.co.uk

Postal address: Shredd Ltd, 21-23 Mossop Street, London SW3 2LY, United Kingdom

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2. Information We Collect

We may collect and process the following types of personal data:

• Identity and contact data (name, email address, phone number, billing and shipping address)

• Transaction data (details of products you purchase, payment information, order history)

• Technical data (IP address, browser type, device information, time zone, operating system)

• Usage data (how you interact with our website, pages visited, products viewed)

• Marketing and communications data (your preferences for receiving marketing from us)

• Correspondence data (any messages, enquiries or feedback you send us)

We do not intentionally collect special category data (such as health information) unless you voluntarily provide it in the course of contacting us.

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3. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfil your orders

• To manage your account and provide customer support

• To improve our website, products and services

• To send you order confirmations, shipping updates and important service communications

• To send marketing communications where you have consented or where we have a legitimate interest

• To detect and prevent fraud

• To comply with our legal and regulatory obligations

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4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of a contract (when you place an order)

• Legitimate interests (to improve our services, prevent fraud, and grow our business in a way that does not override your rights)

• Consent (for certain marketing communications)

• Legal obligation (where we are required to retain or disclose information by law)

 

5. Sharing Your Information

We only share your personal data with trusted third parties where necessary, including:

• Payment processors

• Shipping and logistics providers

• IT and website hosting providers

• Professional advisers (such as lawyers and accountants)

• Regulatory authorities when required by law

 

All third parties are required to respect the security of your data and process it only in accordance with our instructions and applicable law.

We do not sell your personal data.

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6. International Transfers

Where we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities or transfers to countries with an adequate level of data protection.

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7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements. Order and transaction data is typically retained for six years to meet tax and accounting obligations.

 

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings or via our cookie banner when you first visit the site.

 

9. Your Rights

 

Under UK data protection law you have the following rights:

• The right to access the personal data we hold about you

• The right to request correction of inaccurate data

• The right to request erasure of your data in certain circumstances

• The right to restrict or object to processing

• The right to data portability

• The right to withdraw consent at any time (where processing is based on consent)

• The right to lodge a complaint with the Information Commissioner’s Office (ICO)

 

To exercise any of these rights, please contact us at privacy@shredd.com.

 

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. While we take every reasonable precaution, no method of transmission over the internet is completely secure.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the date of the most recent update will be shown at the top of the page.

 

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Shredd Ltd
21-23 Mossop Street
London SW3 2LY
United Kingdom

Email: privacy@shredd.com

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[This Privacy Policy is governed by the laws of England and Wales]